SMS Terms and Conditions

1. SMS Consent Communication:
The phone numbers collected as part of our SMS consent process will not be shared with third parties for marketing purposes. Your information is used solely for communication between you and KP Plumbing & Leak Detection Specialists.

2. Types of SMS Communications:
If you have consented to receive text messages from KP Plumbing & Leak Detection Specialists, you may receive messages related to the following:

  • Appointment reminders

  • Service confirmations

  • Job status updates

  • Invoices or payment reminders

  • Service-related follow-ups

Example (Conversational SMS):
“Hi! This is KP Plumbing confirming your leak detection appointment at 10:00 AM tomorrow at 123 Main Street, Diamond Bar. Reply STOP to opt out.”

3. Message Frequency:
Message frequency will vary depending on the nature of your service or inquiry. Typically, you may receive 1 to 5 messages per week, depending on appointment scheduling, status updates, or other service needs.

4. Potential Fees for SMS Messaging:
Standard message and data rates may apply based on your mobile carrier’s plan. Charges may vary for domestic versus international messaging. KP Plumbing is not responsible for any fees incurred.

5. Opt-In Method:
You may opt-in to receive SMS messages from KP Plumbing & Leak Detection Specialists in the following ways:

  • By checking the SMS consent box on our service intake form or website at https://kpplumbinganddrain.com

  • By giving verbal or written consent during scheduling via phone or in person

6. Opt-Out Method:
You may opt out at any time by replying “STOP” to any message. You may also request removal from our SMS list by contacting us directly at:
📞 (909) 341-7249
📧 [Insert your customer service email, if applicable]

7. Help:
If you experience technical issues or need support, reply “HELP” to any message. You may also contact us for assistance at:
📞 (909) 341-7249

8. Standard Messaging Disclosures

  • Messaging frequency may vary.
  • Message and data rates may apply.
  • To opt out at any time, text STOP.
  • For assistance, text HELP or visit our website at https://kpplumber.com
  • Visit https://kpplumber.com/privacy-policy for the privacy policy and the terms and conditions for Terms of Service.
  • By continuing to receive messages, you confirm your consent and understanding of these terms. See our full privacy policy by downloading it here.